Friday, February 24, 2012

Jour.4470 Blog #2 Relating classical ethical theories to modern advertising



Everywhere you look, there is always something being advertised. It is no joke when they say that the amount of advertising and marketing people are exposed to have exploded over the past years. Recent studies show that on average, “a person sees 3,000 ads per day.” Advertising is everywhere, from gas pumps, billboards and movie theatres, to sporting events and park benches—advertising is impossible to avoid. The more advertising we see, the harder it is to not get sucked into the false messages they send out to people. When it comes down to it, we already know that the whole point of advertising is to pretty much influence the perceptions customers hold about a certain brand and draw attention to the company that is advertising it. It’s all about brand awareness.

So how does my perception, as well as other perceptions people have of advertising relate to the classical ethical theories that we hear so much about?  In my opinion, the best theories that can be related to advertising are egoism, utilitarianism and Kant’s theory of deontology. Based on the class lectures, we learned that Egoism, which is known to most as the “Enlightened Self-Interest”, states that “an act is morally right if, and only if, it best promotes one’s long-term self-interest.” The way I see it, advertisers make their products appealing to people so that it seems it’s serving the interest of the consumer, when in reality it’s only a selfish gain for the producer of the product. So is this morally right? Some would argue that there is nothing wrong with this, but I beg to differ. The consumer assumes that the product was made with their interest in mind, when we all know that most of the products being sold never are what they seem to be. If someone sees a make-up ad that “proves to clear up skin”, they might really come to believe that it works. In the end, when they see that it didn’t work for them, they end up with nothing and the advertiser already received the profit from the product that was sold. So the product never really promoted “long-term self-interest”. It was very short term, especially for the consumer. However, in the long run, it will be short term for the producer as well when people start to realize that not all of the advertised products give the results they are looking for.

On the other side, advertising can relate to utilitarianism as well. Utilitarianism states, “the rightness or wrongness of any action can be judged entirely in terms of its consequences and that the right course of action promotes the greatest pleasure of the least pain.” Utilitarianism also believes that the only important thing is the Greater Good. Under the utilitarianism theory, I feel like advertisement deception is morally admissible if “the course of the action promotes the greatest pleasure of the least pain. So you want the outcome results to be with the greater overall happiness. For example, when an advertiser sells a product, if the end results makes more people happy than upset, it would be morally ok. Once again though, some would argue that it wouldn’t be acceptable in certain situations.


So where does Kant’s theory of deontology fit into all of this? Deontology, which is also known as means-based ethics, or non-consequentialism, states, “Certain underlying principles are right or wrong, regardless of their consequences.” German philosopher Immanuel Kant can be associated with the best-known deontological theory. The Good Will.  According to Kant, “there is only one thing which is unqualifiedly and intrinsically good, and that is a good will.” (http://bellevuecollege.edu/artshum/materials/phil/Updegrove/Fall05/100/EthicalTheoryofKant.htm).
In Kantian ethics, we can say “a person is being ethical if they are motivated by a moral obligation as determined by a set of universal laws” (http://bellevuecollege.edu/artshum/materials/phil/Updegrove/Fall05/100/EthicalTheoryofKant.htm
). 
There are several ads that have been used as examples in the past. One that comes to mind and is quite old is the McDonald’s ad when the boy opens his lunch box only to realize that it’s empty. Everyone starts to give him looks of pity and assume the boy’s parents forgot to pack his lunch. This all changes when the boy’s father shows up with a McDonald’s meal. All of the kids appear to be jealous and upset that they didn’t get a meal from McDonald’s. The whole point that the ad was trying to get across was that if a parent gives them a meal from McDonald’s, they must love and care for them. This ad is wrong in so many ways. First of all, it uses children and their sadness to attract consumers. It’s targeting parents and showing them that they are allowed to buy their child’s love with McDonald’s fast food. This definitely does not classify as “good will”.





So whether we agree with advertisements, they will always be around and continue to influence the way people view products. Although I find some to be more ethical than others, some will find all of them to be ethical where as others may not find any to be ethical. It all depends on everyone’s individual opinion on how they view things.






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Jour.4460 Blog #6-The Ups and Downs of Facebook


With the amount of users that Facebook has accumulated, it would be a shock if it turned out to be yet another social media site that went down the drain. Facebook has over 800 million users and according to digitalbuzzblog.com, “Facebook is now used by 1 in every 13 people on earth, with over 250 million of them (over 50%) who log in every day.” With statistics like these, it was surprising to find that Facebook was named one of the ten most hated companies by 24/7 Wall Street, “an online news outlet that provides analysis and commentary for U.S. and global equity investors.”



Sure, Facebook has been disappointing me lately with all the constant changes it’s making to the site, like the new timeline that I absolutely can’t stand, but I would have never guessed it would be categorized as one of the most hated companies. According to 24/7 Wall Street, “Compared to other leading social media sites, however, Facebook has the lowest customer satisfaction score from the American Customer Satisfaction Index. The site has repeatedly irked users by neglecting personal privacy” (http://247wallst.com/2012/01/13/the-10-most-hated-companies-in-america/2/).

Maybe it’s the fact that Facebook has had some issues with privacy numerous times, and that has caused them to get complaints from users. I can recall plenty of times where my friends have had their accounts hacked and started to post spam on all of their friends’ profiles. After that started happening, I didn’t feel that secure when posting things on Facebook, which led me to limit the things I did post. I also felt uneasy about posting photos and other personal information. I would always be paranoid of where they would end up, especially after I learned that even after you delete pictures, they never actually get deleted permanently from the site. Arstechnica investigated this three years ago and found that it continues to be true. 

Arstechnica discovered that “photos "deleted" from Facebook seemingly never go away if you have a direct link to the image file on Facebook's servers. So users who might have had second thoughts about posting a photo because was something they didn’t want their employer to know, not something they would want their parents to see—could certainly remove the image from Facebook's main user interface, but as long as someone had a direct link to the .jpg file in question, the photo would remain accessible for an indefinite amount of time” (http://arstechnica.com/business/news/2012/02/nearly-3-years-later-deleted-facebook-photos-are-still-online.ars ).

This is something that users definitely kept in mind before posting pictures they would later come to regret sharing with the world. It also made users lose a sense of trust with the social media site. Having pictures just floating out there for anyone to see, would make me feel the same way. 

So with the million users that Facebook has, and the negative comments that have been coming from some of the users, can we expect the social media site to grow or decrease in the next couple of years? I guess that all depends on how loyal the users are and if Facebook cares enough to fix all of its problems and increase user satisfaction. As of now, I don’t see anyone giving up Facebook for good.












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Friday, February 17, 2012

Jour.4460 Blog #5- Is there an Interest for Pinterest in the professional world?


There’s no question that the social photo sharing website of Pinterest has become a big success in the social media world. The site's mission statement is to "connect everyone in the world through the 'things' they find interesting”, and that is exactly what they do. There are so many things people can do on there. From DIY’s to cooking recipes to step-by-step hair tutorials, Pinterest has it all. Known by many as the “visual bulletin board for the Web,” Pinterest has come to be more than just a past time, it is becoming more and more popular in the professional world.
  

With women getting all of their wardrobe ideas from Pinterest, it’s no wonder why designers like Calvin Klein and Ralph Lauren, just to name a couple, are using Pinterest to their advantage. Pinterest allows users to create their own boards with any pins of their choice. With this, users are able to share ideas with other users around the world. The visual aspect of Pinterest allows businesses to be able to connect with their consumers in various and creative ways.  I see businesses taking Pinterest and running with it in all different kinds of directions. There is so much to do with this website that it will be able to expand the options of businesses and allow them to grow.  

Pinterest has grown a lot since it first launched in 2010. According to entrepreneur.com, “The site registered more than 7 million unique visitors in December, up from 1.6 million in September. And it's driving more traffic to company websites and blogs than YouTube, Google+ and LinkedIn combined.”  Even if some business have not been able to utilize this up and coming social media tool, the ones that can have taken full advantage of it. With users pinning and repining pictures and ideas constantly, it’s not difficult to get something you want noticed to go viral.  Pinterest is similar to Facebook and Twitter combined in the aspect that it allows you to have followers and also lets your followers “like” your pins. When it comes to posting on Pinterest, the possibilities are literally unlimited.  

The way business are using Pinterest to their advantage these days are by putting up pictures that link them back to their websites. This is a perfect way to get consumers to notice what your company does. Whether it’s a clothing store, a beauty salon, a cosmetic store, or a jewelry store, the picture will most likely lead someone to that website. From experience, I know that when I see a product or an idea on Pinterest that I like, I will click on the link to the picture so that I know exactly where I can go to purchase the item or just to get more information.

So is Pinterest right for all businesses? In some cases, it may not be, but that doesn’t mean that it wont be in the near future. Some products may not necessarily fall into the Pinterest category at the moment. “If your product or service isn't particularly visual, your images may not tie directly back to your brand. The best way to determine if Pinterest could attract buyers is simply to give it a shot. Set up an account and start pinning things that are relevant to your business but not too promotional” (http://www.entrepreneur.com/article/222740).  

Whether you’re on Pinterest for business or personal, one thing is for sure, the repining can and will become addicting for some. So even if Pinterest is not being used by all businesses today, sooner or later it might become an essential tool in the professional world.  



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http://www.londonlovesbusiness.com/Pictures/web/g/q/u/Pinsomni_320.png


Friday, February 10, 2012

Jour.4460 Blog #4: Grab a donut and share it with the world


I would have never thought that food and social media would be such a great fit. After seeing the PR Daily article on how Donuts help explain social media, deliciously, it sums up social media in a way everyone can understand it.

 With social media sites like Twitter, FaceBook, Foursquare, Instagram and many more, people can let the world know exactly what it is they are doing and where they’re at by updating their status, hashtags, and pictures. All of the social media sites that everyone is most familiar with and even the new ones are all becoming more popular in the business world. They are great tools for you to connect with people on a professional level.  Social media sites are a great way to get quick and important information out to a bulk of people without sending multiple emails.
I never would have thought I could get used to Twitter, but now, I find myself on it more than FaceBook. It’s crazy at how fast social media has grown in the last couple of years. Like the article and the picture show, there’s now a social media site for everything: sharing pictures, sharing your skills, and sharing your ideas.

With social media sites, we can be connected with everyone around the world in more ways than ever. If I want to connect with people who are talking about music or food for example, all I have to do is hashtag those words in Twitter. If I want to connect with a public relations professional in New York, I can do that on Linkedin. If I ever want to find a quick and easy recipe, Pinterest is already saved to my favorites. Then if I want to see a step-by-step tutorial on someone using the recipe, Youtube is where I go.

According to adage.com, “Facebook, Twitter and YouTube are now considered cornerstones of most social-media strategies in larger companies. Ninety-four percent of respondents said Facebook is one of their top three social media platform priorities. Twitter was second with 77%, and YouTube trailed with 42%.”

Social networking is becoming so big now, that more and more people consider it a necessity in the work place. It’s become a part of their lifestyle. A recent study showed that “56 percent of college students said that if they encountered a company that banned access to social media, they would either not accept a job offer or would join and find a way to circumvent corporate policy. So in reality, social media access plays a big key factor in whether someone accepts a job or not.

So lets face it, social media is growing and will continue to keep growing. So whether it’s a donut or another pastry of your choice you want everyone to know about, take a picture, upload it on Youtube, update your status, and share it with your followers.


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Thursday, February 2, 2012

Jour.4460 Blog #3: American Airlines to cut 13,000 jobs: What now?



When you think of 13,000 people losing their job, you automatically think of the worst. Well imagine if you were among one of those 13,000. On Wednesday, American Airlines parent AMR Corp said, “it will seek to cut 13,000 jobs". According to The Huffington Post, the job cuts would include 4,600 maintenance workers, 4,200 baggage handlers, 2,300 flight attendants, 1,400 management and support employees and 400 pilots.

So what does this mean? Well, it will affect everyone in a different way. The ones that will get hit the hardest are of course the families of the ones who will be unemployed. With the economy being in the shape that it is right now, losing your job is some people’s worst nightmare. Not having a job to support your family or yourself can be depressing. It is devastating to know that people will not be able to provide what their families need. Even basics could be hard to come by. 

Not only is it hurting the employee, but the company will also be affected as well. Will this mean fewer flights? What about higher ticket prices? The effects of this decision can branch out to harm thousands more. Companies who cut thousands of employees usually come under fire for obvious reasons. What would bring them to make such a crushing choice? 



On the other hand will this drastic cut actually help out the company? They sure think so. According to NBC News, “The airline hopes to boost revenue by increasing departures out of hubs in Dallas-Fort Worth, Chicago, Miami, Los Angeles and New York by 20 percent over the next five years.” We’ll see how that works out for them.

On the up side, I think it’s great that union representatives are fighting for this. Although job cuts probably wont be that negotiable, maybe another decision can be reached within the unions and American Airlines. Under the bankruptcy law, “the company must provide the unions financial information to evaluate its proposals, followed by good-faith negotiations to reach an agreement before seeking help from the courts.”

 If the job cuts aren’t enough, the employees that get to stay with American will probably end up working more hours and pay more for their healthcare with having no increase in their pay. So there really is no win-win situation. You either lose it all or you win some and lose some. Everyone has to make sacrifices, some are just worst than others.


With all of this craziness taking place, we can only hope for the best and see what the end results are.




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